Any product could have after-sales problems, even high-end products. How to become a high-quality supplier is not only reflected in price and products, but also in after-sales. Maintaining long-term cooperation with customers, and placing orders again when problems arise, is a manifestation of patience and responsibility. Let\u2019s see how we did it.<\/p>\n\n\n\n
A customer had just received the product and sold a hair removal device to his end customer. Within a month, the device broke down. Customers therefore come to us for a solution.<\/p>\n\n\n\n
First we asked the customer to take a video and see what went wrong. Then let him operate according to our instructions and take a video. After that, we contact the technical department to help us guide the customer to solve the problem. After understanding the problem, we sent the customer a new host for free. After our patient guidance and the customer’s cooperation, the customer can operate normally after replacing with a new machine according to our guidance.<\/p>\n\n\n\n
During this process, we took our responsibilities. Although the customer encountered a failure problem after purchasing the machine, we patiently solved the problem. He chose to trust us again. Decided to give us the next order.<\/p>\n","protected":false},"excerpt":{"rendered":"
Any product could have after-sales problems, even high-end products. How to become a high-quality supplier is not only reflected in price and products, but also in after-sales. <\/p>\n","protected":false},"featured_media":13877,"menu_order":0,"template":"","case-category":[],"class_list":["post-13876","case","type-case","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.konmison.com\/de\/wp-json\/wp\/v2\/case\/13876","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.konmison.com\/de\/wp-json\/wp\/v2\/case"}],"about":[{"href":"https:\/\/www.konmison.com\/de\/wp-json\/wp\/v2\/types\/case"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.konmison.com\/de\/wp-json\/wp\/v2\/media\/13877"}],"wp:attachment":[{"href":"https:\/\/www.konmison.com\/de\/wp-json\/wp\/v2\/media?parent=13876"}],"wp:term":[{"taxonomy":"case-category","embeddable":true,"href":"https:\/\/www.konmison.com\/de\/wp-json\/wp\/v2\/case-category?post=13876"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}