Close this search box.

Hydrafacial Machine Troubleshooting: All You Need to Know

hydrafacial 1

Table of Content

Hydrafacial machines have established themselves as a prominent and sought-after technology in the beauty market. With a hydrafacial machine, individuals can experience a multi-step process that cleanses, exfoliates, extracts impurities, and hydrates the skin, leaving it refreshed, rejuvenated, and glowing. Moreover, hydrafacial treatments are renowned for their non-invasive nature, making them suitable for all skin types and requiring minimal downtime. And all these made of its popularity. In this article, we will focus on hydrafacial machine troubleshooting to help you ensure seamless treatment sessions and maximum longevity for your machine.

Hydrafacial Machine Troubleshooting and Solutions

A hydrafacial machine is also relatively complicated, as it usually includes multiple steps for skin care. Therefore, like any other complex device, it may encounter occasional issues that require troubleshooting. Next, we will list common issues that may arise while using your hydrafacial machine and provide you with practical solutions.

1. How Do you Set up a Hydra Facial Machine?

To fully harness the benefits of your hydrafacial machine, it’s essential to set it up correctly. Follow these steps to install your hydrafacial machine effectively:

  • Solution bottles

Generally speaking, a hydrafacial machine is equipped with 3 solution bottles. Unscrew and remove the lid from the bottle, then fill with the solution at least half of the bottle. And place back the bottle well in its position with the sound of “click”.

  • Connect the operating handles
  • Power connection

Plug in the hydrafacial machine to an electrical outlet and turn on the machine.

  • Parameter setting

Choose the appropriate mode, and then adjust the time, intensity and other settings according to your need.

  • Start operation with each handle one by one

Video about how to install and how to use a hydrafacial machine from Konmison

If you want to know more details about how to use a hydrafacial machine, you can click on how to use a Hydrafacial machine step by step.

2. What Solution to Use for Hydrafacial?

Hydrafacial treatments often utilize specific solution formulations that are designated by alphanumeric codes. And here are a few examples of commonly used hydrafacial solutions and their corresponding skin conditions:

AO1: It is a combination of lactic acid, glucosamine, and botanical extracts. Besides, it’s a gentle exfoliating solution suitable for all skin types, including sensitive skin. It helps to improve skin texture, even out skin tone, and promote a smoother complexion.

SA2: It contains salicylic acid, honey extract, and spiraea ulmaria flower extract. It is specifically formulated to address oily and congested skin. More importantly, SA2 helps to unclog pores, reduce acne breakouts, and control excessive sebum production. Therefore, it’s quite suitable for individuals with acne-prone or combination skin.

AO3: It contains water, VC nutrition, hyaluronic acid, etc. And it’s effective for skin moisturizing and hydrating.

hydrafacial solution

3. What Serum to Use on HydraFacial Machine?

Serums are applied to the skin after the cleansing and exfoliating steps, which are more concentrated formulations that contain a higher concentration of active ingredients than solutions. The CTGF Growth Factor Serum stimulates collagen production and improves skin elasticity, benefiting individuals aiming for overall skin rejuvenation. The Antiox Serum provides hydration, nourishment, and protection, making it suitable for a wide range of skin types. Lastly, the Beta-HD Clearing Serum helps control acne breakouts and oiliness, making it ideal for individuals with acne-prone or combination skin.

4. What Products Not to Use Before Hydrafacial?

To optimize your Hydrafacial treatment and minimize the risk of adverse reactions, it is advisable to avoid certain products beforehand. These include retinoids, chemical peels, laser or IPL treatments, sunburned or irritated skin, and active cold sores or herpes outbreaks. Retinoids and exfoliating treatments can increase skin sensitivity, while light-based therapies and compromised skin can make the skin more fragile, thus heightening the risk of adverse reactions.

5. What are Bad Reactions to Hydrafacial?

While hydrafacial is generally considered a safe and well-tolerated treatment, there is a possibility of experiencing some mild reactions. For example, temporary redness, dryness or tightness, or breakouts. These normally disappear within a few hours or a few days. Although severe reactions to Hydrafacial treatments are rare, in some cases, individuals may experience more significant adverse effects. For instance, severe redness, swelling, itching, hives, and severe blistering. Seek immediate medical attention if these happen.

6. How to Clean Hydrafacial Machine?

Proper cleaning and maintenance of the hydrafacial machine are crucial to ensure its longevity, hygiene, and optimal performance. And the cleaning can be separated into the following steps:

①Wipe down external surfaces

②Clean solution bottles and tubes

③Clean the operating handles and tips

④Clean the wastewater bottle

Click How To Clean Hydrafacial Machine Step By Step to know more details.


In conclusion, understanding and troubleshooting common issues with your hydrafacial machine is crucial for ensuring seamless treatment experiences and maintaining client satisfaction. By addressing concerns such as machine setup, appropriate solution and serum selection, and proper cleaning techniques, etc. you can provide a more professional and smoother hydrafacial experience for your clients. Good service brings good revenue.

Wonderful! Share this Case:

Request A Quote

    Request A Quote

      Request A Quote

      *We respect your confidentiality, and all information is protected.