Help a French Customer to Solve Import-related Problems

Help to solve import-related problems in French

A new customer from France found us through Alibaba.com. He asked about the 2 in 1 spot & acne removal skin lifting machine (LB296). Since this is the first time for him to purchase goods from China, he was not entirely clear about the local import operation and related taxes. After noticing this situation, our salesman provided the following relevant suggestions to the customer based on the operation experience:

1. Screen reliable delivery channels for customers;

2. List the product names that are convenient for local customs clearance for customers’ reference;

3. Help customers save taxes and fees reasonably;

4. Provide dynamic information about orders on time

Thanks to our rich experienced salesmen for providing these valuable suggestions, we help customers well on their way to import the goods and receive the machines successfully.

After the customer received the package, he had some questions about the use of the product. Our salesmen provide online Q&A services, patiently answer customer questions, and give professional reference suggestions. Afterward, the customer operated the machine according to the suggestion and achieved satisfactory results. The customer positively answers the satisfaction questionnaire to express his recognition of our company.

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Many customers choose us again after one order, which is enough to prove the strength of KONMISON. Choosing us will provide you with one-stop service.

Any product could have after-sales problems, even high-end products. How to become a high-quality supplier is not only reflected in price and products, but also in after-sales.