We have received a inquire from an Australian customer who owns a local salon and also is wholesaler and retailer. We knew that he prefer to buy a multifunctional facial beauty device. According to the customer’s needs, we recommended several instruments to him and compared them in terms of function and price. As our MOQ is one unit, it is especially convenient for those new customers who cooperate with us for the first time. It means that they can buy one unit as they wish for a test. Finally, the customer ordered a 7 in1 Water Oxygen Facial Beauty Machine(LB473).
After delivery to the customer according to the agreement, the customer received it as scheduled. Since the instrument is complicated, with six operating handles and an LED mask, he said he didn’t know how to use it and came for help.
In this case, our experienced salesman professionally prepared the materials to teach him step by step, included recording an operation video for the customer and writing a detailed instruction manual for the customer’s reference. The instructions includes how to install, the structure of the machine, the detailed function and operation instructions of each probe, and so on.
The customer was very thankful for the instructions and satisfied with our explanation. It is happy to hear that he would like to become our distributor. After this cooperation, we realized that customers would have doubts about the steps and operation methods of the machine, so we immediately improved the relevant information. Please click hydra machine guide if you are interested in how to use this machine.