This is a customer from Lebanon. When he came to us for the first time, he just asked for a product for testing. After that, he become a regular customer. In less than a year, we have cooperated with him more than 20 times.
How to did that?
First of all, we do not ignore any customer. Even if the customer places a small order, we also provide high-quality products and good service.
Second, build the trust with customer through cooperation
After the customer purchased 1 product, he said that he was very satisfied with our products and services. So he contacted us two months later and asked the agent to place an order again for the same product that he bought before. This was not only mean that the customer recognize our products and trust in our company, but also an encouragement to us.
In the process of cooperating with the customer, we found more needs of the customer. Therefore, we recommended products to him. he doubted about why our prices were more expensive than the other company? When facing the price comparison, we patiently analyzed to him why our products deserved higher price. For example, showing the evidence about the difference between a cheaper product and our high-quality product. In this way, the customer realized that the quality of beauty equipment on the market is uneven, and it also showed our professionalism, so that he continued to cooperate with us.
What is more, we grow with the customer. He has been engaged in beauty equipment for less than a year have cooperated with us many times since we can provide high-quality products and professional after-sales service.
It is no doubt that this is a very successful case. From the first cooperation, to the increasing number of orders. In less than a year, mutual trust has been established, and we believe this must be a long-lasting friendship.